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StarApps Studio Careers
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2016N/A

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1-5 employeesN/A

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%3Cp%3EWe%20make%20software%20tools%20that%20help%20Shopify%20merchants%20grow%20their%20business.%20These%20applications%20drive%20sales%2C%20save%20money%2C%20and%20deliver%20great%20customer%20experiences.%20If%20you%26rsquo%3Bd%20like%20to%20learn%20more%20about%20the%20sorts%20of%20things%20we%20work%20on%2C%20you%20can%20check%20out%20our%20live%20Shopify%20apps%20here%3A%20%3Ca%20href%3D%22https%3A%2F%2Fapps.shopify.com%2Fpartners%2Fstarapps-studio%22%20target%3D%22_blank%22%20rel%3D%22noopener%22%3Ehttps%3A%2F%2Fapps.shopify.com%2Fpartners%2Fstarapps-studio%3C%2Fa%3E%3C%2Fp%3E%0A%3Cp%3E%26nbsp%3B%3C%2Fp%3E%0A%3Cp%3EWe%20pride%20ourselves%20on%20our%20knowledge%20of%20Shopify%2C%20the%20relationships%20we%20form%20with%20the%20people%20we%20work%20with%2C%20and%20quality%20of%20the%20product%20that%20we%20design.%3C%2Fp%3E%0A%3Cp%3E%26nbsp%3B%3C%2Fp%3E%0A%3Cp%3EWe%20believe%20in%20an%20open%2C%20diverse%20and%20friendly%20workplace%2C%20and%20in%20taking%20active%20steps%20to%20promote%20that%20goal.%20We%20think%20the%20work%20we%20do%20is%20important%2C%20and%20we%20take%20it%20seriously%2C%20but%20we%20don%26rsquo%3Bt%20make%20work%20our%20lives.%3C%2Fp%3E%0A%3Cp%3E%26nbsp%3B%3C%2Fp%3E%0A%3Cp%3EWant%20to%20join%20us%3F%3Cbr%20%2F%3EOur%20office%20is%20based%20in%20Pune%20and%20for%20some%20roles%2C%20we%20require%20you%20to%20be%20based%20here%20(however%2C%20everyone%20in%20the%20company%20is%20free%20to%20work%20remotely%20from%20time%20to%20time).%3C%2Fp%3E%0A%3Cp%3E%26nbsp%3B%3C%2Fp%3E%0A%3Cp%3EHere%20are%20our%20currently%20open%20positions%3A%3C%2Fp%3E%0A%3Cp%3EFull%20Stack%20Developer%20(Key%20skills%3A%20ROR%2CJS)%3C%2Fp%3E
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Jobs at StarApps Studio

Support Ninja
Support Ninja

Founded 2016
Products and services{{j_company_types[1 - 1]}}
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Location icon
Pune
Experience icon
0 - 5 years
Experience icon
Best in industry2 - 6 lacs/annum

Real Customer Success comes from the heart! We’re looking for motivated individuals who can provide exceptional support and troubleshooting for our products, making sure our customers' needs are met and potential concerns are heard and addressed in the best way possible.
 You'll be working directly with founding team members and understand from them the vision for the product and ensure we’re delivering exceptional support to our customers. 
A typical persona we’re looking for : - First and foremost, you're the type of person that people want to hang out with and love being around. - You're personable, fun, creative, witty, and you have big personal and professional goals. - You're a people person that has empathy, emotional intelligence, and can carry a conversation while looking for talent and energy. - Your communication skills are amazing and you can make anyone fall in love with you. ANYONE. - You're a creative genius who never stops having new ideas to test out to improve things.

 Here’s what you’ll be doing - Engage customers, understand their needs, advise them and solve their problems. 
- Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product.

 - Knowing our products inside and out so that you can answer questions and respond promptly to customer inquiries.
 - Develop top notch content to help expand our company's digital footprint, awareness, subscribers, and leads.

 - Distribution of the content on various channels including Quora, Reddit, Facebook & Instagram. 

- Participate & represent the company in various online communities/ offline events.

 - You'll be researching and writing blog posts around various topics that complement our product. 
- Update and repurpose older content to maximize SEO value with the help of our team. - Take care of the sales process from prospecting to closing deals and follow ups. 


Who you are?
 - High EQ with strong communication skills. - Should be a go getter and ready to take on challenges - You have had some exposure to e-commerce, either as a merchant, as a developer or a customer. - Experience working with customer support. - Create quality, authentic, and relevant content for our audience. - Ability to grasp technical and non- technical concepts quickly. - Able to multitask, prioritize, and manage time efficiently. - Ability to work effectively within team environment. - You want to help and serve our customers

. What we offer - 
 - We care about you, therefore you’ll be offered a competitive salary with leave and benefits (these will vary depending on experience and location).
 - We place an emphasis on personal development, with dedicated time scheduled by our production team for self-directed learning and exploration.
 - Work from home, coffee shops or the beach. We offer a remote work environment, flexible hours and the chance to learn from our experienced design and development teams. - We’ll support your professional development however you need, whether it’s with equipment, courses, books or conferences

- Opportunities to work remotely anywhere in the world for extended periods of time. - Monthly wellbeing allowance you are free to spend on new running shoes, yoga classes, mindfulness classes - whatever keeps you happy and healthy.
 - We offer one annual day off per year for employees wanting to do charitable work. 
- We match any annual charitable donations made by employees up to a limit of ₹5000. 
 How to apply - 
 The most important part of your application is your cover letter, which in one page or less should tell us: - Who you are?
 - What your level of experience with customer support & content crafting?
 - Why, specifically, you’d like to work with us at StarApps?

- We’d love to know about your past works - please share all the worthy links which you think can get you shortlisted. It could be your resume, linked in profile, Instagram handle, Facebook profile, your blogging medium or ANYTHING (The more the better). 

* Instagram and Facebook profiles are MUST
 This might change your life. Well, maybe not, but it’ll be worth it. Apply right away!

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Shubham Vats
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Frontend software engineer
Frontend software engineer

Founded 2016
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[1 - 1]}} employees
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Location icon
Pune
Experience icon
2 - 5 years
Experience icon
Best in industry5 - 8 lacs/annum

What you’ll be doing: ) Working directly with founders to write and maintain e-commerce SaaS tools that directly help our clients achieve success; ) Collaborating with other members at StarApps to improve our internal frameworks and develop your own programming skills; ) Interactions with customers to understand the market and product better and implement new learnings on our Shopify applications; ) Enhancing StarApps’s reputation as a leading Shopify Partner through community engagement, attending meet-ups, contributing to open source, and other activities. Who you’ll be working with: ) You'll be working directly with founding team members and understand from them the vision for the product and ensure we’re delivering quality code and leveling up our skills at the same time; Core skills required: ) You’re a communicator, who recognizes that developing great products requires teamwork and close collaboration, not just code; ) You have experience building easy to use user interface ) you have experience of building web applications using vanilla JavaScript ) You feel comfortable leading a team of 1-2 other developers in the production of a feature or small application - designing a development plan and reviewing the work of others; ) You’re curious and like to dive deep into what you’re working on and learn new things. ) You have front-end designing skills and a sense of good user interface and experience Skills that are “nice to have”: ) You have had some exposure to e-commerce, either as a merchant, as a developer or a customer; ) You have experience of creating scalable systems and handling a large amount of live traffic ) you have good command on any backend technology ) You like to share and teach others, as evidenced by (for example) blogging, working on open source projects or speaking at events; ) You are familiar with Shopify/Magento and have worked on a project related to it; ) You have an experience of building a SaaS product at scale; What we offer ) We want you to be comfortable, so we will offer you a competitive salary with leave and benefits (these will vary depending on experience and location); ) You will have a large degree of creative freedom in how you tackle design and development problems, but we’ll provide you with all the support you need to learn and grow your skills; ) We highly emphasise on personal development, with self-directed learning and exploration; ) You can design your own work hours to suit your own needs. ) We’ll support your professional development however you need, whether it’s with equipment, courses, books or conferences; ) Work from an exquisite remote location with the team for a few days every month (travel, food and stay expenses covered by the company); ) Opportunities to work remotely anywhere in the world for extended periods of time; ) Monthly wellbeing allowance you’re free to spend on new running shoes, yoga classes, mindfulness classes - whatever keeps you happy and healthy; ) We offer one annual day off per year for employees wanting to do charitable work; ) We match any annual charitable donations made by employees up to a limit of ₹5000; ) Internet and phone bill reimbursement (upto 1000/month); ) Free Uber drop to home/ food for the days you worked extended hours to solve a problem or make the product more awesome. How to apply ) The most important part of your application is your cover letter, which in one page or less should tell us: ) Who you are; ) What your level of experience with frontend and backend development is; ) Why, specifically, you’d like to work with us at StarApps. ) Your application should also contain a description of your work history. This could be either a resume or a LinkedIn profile. If providing links to public examples of your work (eg a Github profile), please provide details on which repositories you consider to be the best examples of your work and where we should look for your contributions. Interested? Apply Now

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Shashank Agrawal
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Shashank Agrawal
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Shubham Vats
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