Are you looking to make a significant impact at a growing Saas company? SocialPilot is seeking a high-energy, experienced Digital Product Designer to help us build an easy-to-use and visually appealing product for our existing and potential customers. You will define product specifications, create digital or print drawings and design fully-functional features. You will translate our customers’ requirements into practical product features. What You’ll Do: - Make design decisions based on good judgement, experience, research, and data - Make a real impact at scale through new product launches and interface improvements that affect billions of our customers every day - Think conceptually – applying a user-centered approach to requirements and interdependencies – to develop engaging interfaces - Review test plans and cases with developers and product owners - Execute visually – using techniques like storyboards, sketching and producing mock-ups and comps – to communicate visual layouts and interaction design concepts - Regularly present your work to stakeholders for review and feedback Requirements: - 3 to 4 years of experience in UI Designing - Strong understanding of UI best practices - Experience in creating style guides - Deep understanding of design principles, processes, and industry trends - Stellar visual skills (attention to detail, ability to visually articulate our brand, build new, reusable patterns) - Expert communication and presentation skills with the ability to clearly present your work - you must be articulate and be able to clearly explain your design rationale - Ability to take abstract concepts and create low fidelity and high fidelity wireframes using Balsamiq, Invison, UXPin or Adobe XD
Are you looking to make a significant impact at a growing Saas company? SocialPilot is seeking a high-energy Customer Success Manager to develop customer relationships that promote retention and loyalty. You will manage the team that directly interacts with our existing clients and provides technical support to customers across the world with the goal to keep them satisfied with the product. Your Profile: - Establish a trusted partner/advisor relationship with assigned clients and drive value with our product - Work closely with customers to understand their measures of success and identify areas for improvement - Create strategies, ideas, and proposals on how to increase product adoption and usage - Create strategies and ideas to increase and maintain retention rates as well as overall customer satisfaction - Coordinate periodic calls with selected customers to review business issues - Establish excellent cross-functional relationships with other SocialPilot leaders to ensure that all SocialPilot services are deployed in a manageable and supportable way - Ensure customers’ expectations are being met by internal support organizations What You'll Do - Bachelor’s degree (or equivalent job-related experience) - 2+ years of experience in managing a variety of accounts - Experience in management consulting or something similar - Strong customer communication and interpersonal skills; ability to provide timely communications to customers is vitally important - Ability to quickly develop effective working relationships with internal and external contacts - Know-how of customer market working conditions - Excellent managerial, communication and consultancy skills - A strong track record of success is a must
Are you looking to make a significant impact at a growing Saas company? SocialPilot is seeking a high-energy, experienced Online Marketing Executive to manage all our marketing initiatives. You will create and implement result-driven marketing strategies across different mediums. You will work with the design and writing departments to achieve these results. What You’ll Do: - Create marketing strategies and report to the team about results. - Managing all social media accounts of SocialPilot, including publishing timely posts, engaging with people on the platform and building followers. - Continuous review and active management of the website and other online assets. - Designing creative contents and graphics required for digital marketing. Requirements: - A degree in Masters of Business Administration (MBA) - An experience of 2 to 4 years in online marketing with a good track record - A strong understanding of current online marketing concepts and strategy - Extensive knowledge digital marketing activities like Social Media Marketing, Content Marketing, Online PR, Influencer Marketing and Google Analytics - Excellent verbal and written communication and presentation skills. - Expertise in Marketing Automation platforms, Customer Journey Mapping, Tools, Metrics and Email Campaigns.
*** MUST HAVE WORK WITH/FOR INTERNATIONAL CUSTOMER *** Are you looking to make a significant impact at a growing SaaS company? SocialPilot is seeking an experienced Graphics Designer to handle all our visual marketing initiatives. You will coordinate with our marketing team and create designs that help us achieve our marketing goals. You will be responsible for maintaining our brand’s visual tone across all marketing channels. What You’ll Do: - Collaborate with the marketing team to provide them with various assets including social media ad graphics, blog banners, landing pages, animation, digital ads, illustrations, etc. - Sketch illustrations to visualize and effectively communicate your ideas - Make all design-related decisions based on good judgment, experience, research, and data Requirements: - 2+ years of professional experience as a Graphics Designer - Experience in leading design teams involved in designing for social media - A portfolio with the best samples of previous work - Excellent visual and verbal communication skills - Advanced knowledge of design tools & an ability to keep up with digital design trends - Expertise in Adobe PhotoShop and Adobe Illustrator - Ability to understand the requirement, be resourceful and use your creativity - Ability to design different types of graphics
Come work with us! At SocialPilot we focus on getting your passion, creativity, talent and intellectual mind out in the best possible ways. We work hard, we work in a team and you are invited to be a part of this enthusiasm. Commit to a whole new workplace with an open-mindset and flexibility, the core value being- Have fun in what you are doing! Job Description - Excellent command over English with the ability to write in various tones and styles. Masters in Mass Communication and Journalism or similar field. - An effective and SEO friendly writing style for web content, articles, blogs. Editing and proof-reading skills. - Must have complete knowledge of social media and core social media marketing. - Experience in writing research reports and whitepapers. - Experience in writing Press Releases will be a plus. - An excellent understanding of Grammar - Detail oriented and ability to grasp new concepts quickly. Responsibilities - Content for SocialPilot only such as blogs, web content and articles to be contributed outside - Editing and reviewing content received - Topic idea generation for all content - Ability to work effectively in an environment where tools, processes, and deliverables are not necessarily predefined. - Excellent attention to detail and ability to multi-task projects and deliverables. - We don’t want you to get bored writing content all the time, so we need you to interact with like-minded professionals and have fun on social media. This will help you be more creative and also feeds in idea generation.
** Not another excel sheet-type project manager role ** Technologically, SocialPilot is transforming into a modern stack as we dabble into machine learning, AI and predictive analytics as we deal with millions of data points each week. The role provides a ground floor opportunity to build and shape the tech stack as you deem fit. Talent-wise, the team is driven, smart and challenging. Managing them would require a steep learning curve which no other Ahmedabad startup enables. Culturally, the entire SocialPilot team works on an ownership model that puts everyone in charge of their results rather than activities. The opportunity also provides a bare-all view of SaaS as a business model and industry hoping to nurture leaders who would someday launch their own SaaS companies. Ultimately, this is an opportunity to work on the most innovative technologies, with a team that is motivated, while understanding a business model that ultimately prepares you to lead a large SaaS organization or launch your own. What You’ll Do: Serve as the engineering leader and technical expert. Manage all engineering activities including design, architecture, development, production, and testing. Provide directions for designing technical strategy and roadmap; execute the strategy by creating success metrics and prioritizing the team’s work. Hire, train, and supervise engineering team members. Resolve escalated issues arising from operations and requiring coordination with other departments.