Xsilica Software Solutions

Telesales representatives must have excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers. They should be outgoing and good negotiator. While they may work from a script, telesales reps must also have the ability to be flexible and creative in dealing with customers. They must represent the company in a positive light at all times; this calls for optimistic people who aren't easily upset and who naturally like working with others. Sales representatives must be persuasive and highly motivated to make sales. Since it is often necessary to establish a relationship with a client before a successful sale, they must also be patient and persistent. Telesales representatives are often required to input sales data into a computer while on the telephone with a customer, so keyboarding skills are required. The telesales representative should be fluent in Telugu, Hindi and English. Bachelors degree is required. Minimum 5 years experience in telephone direct to consumer sales